Flight Delay Claim amount

Flight Delay Compensation

Check to see if you have a claim for a delayed or cancelled flight

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Watch our flight delay compensation video

If you think you might have a claim for flight delay compensation, why not sit back; get comfortable and watch our one minute video.

FairPlane Fred is your host and he will explain everything you need to know about making a claim and how much flight delay compensation you can expect to receive. We’re here to make the experience of claiming flight delay compensation as quick and easy as possible for you.

The amounts of compensation available are usually referred to in Euros. This is because they are set by European law. You will of course reive your compensation in Sterling, either in the form of a cheque or paid directly into your bank account. Whatever is the most convenient for you.

Don’t forget, you can check to see if you have a claim for flight delay compensation using the form above. It only takes a minute and you’re not committing to making a claim.


Can I make a claim?

If you are flying from a European airport or with a European airline carrier, your rights are protected under EU law if your flight becomes delayed or is cancelled entirely, and as such, you may be eligible for EU flight delay compensation.

What happens if your flight is delayed for more than two hours?

If your flight is delayed by more than two hours, your airline is obligated to provide you with the following:

  • Food and drink appropriate to the length of the delay.
  • Access to email and phone calls.
  • Overnight accommodation in a hotel and transportation to and from the airport if required.
  • Vouchers to pay for the above items may be provided by airline staff but be prepared to have to ask for them!

If you spend any of your own money on necessities, always keep the receipts so that you can claim the money back from the airline later. Be aware though that you are only likely to be reimbursed for ‘reasonable expenses,’ and this does not include duty-free!

Who can claim flight delay compensation?

You’re entitled to make a claim if you arrive at your final destination three or more hours after the scheduled time.
However, the delay must have been the airlines responsibility, and no compensation will be available if the delay was due to bad weather or a strike, so keep this in mind before making a claim.

How much can I claim?

The amounts you can claim is fixed by EU law. How much you might receive from your flight delay refund depends on the following factors:s

  • The distance of the flight
  • The length of the delay
  • If you were flying to an EU or non-EU destination

 Flight Distance Length Of Delay Compensation Amount
 Up to 1,500km 3 hours or more€250 (£210) 
 1,500km-3,500km3 hours or more  €400 (£340)
 Over 3,500km  Between 2 EU Member States & 3 hours or more €400 (£340)
 Over 3,500km 3-4 hours €300 (£255)
 Over 3,500km More than 4 hours €600 (£510)

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