News

They had had a great holiday but 300 passengers bound for Manchester had a horrible surprise when they arrived at Menorca airport for their flight home. They were told by Thomson that, due to an earlier emergency at Cardiff, Flight TOM2657 on 19th September 2015 was delayed by 40 mins. Without warning,...

Ryan Air have today lost an important court battle in the Manchester County Court relating to the time limit which applies to passengers making flight delay compensation claims. Ryan Air had argued that the time limit for claims should be just 2 years as per their booking terms and conditions. The...

The CAA has finally managed to force Jet2 and Wizz Air to pay out flight delay compensation or cancelled flight compensation claims where the flight delay or cancellation was due to technical difficulties. Up until now, despite Court of Appeal rulings that technical difficulties were not allowable excuses,...

We have managed to beat our record for a delayed flight or cancelled flight compensation claim. Flight TG911 was due to depart from London Heathrow on 4th April 2015 bound for Bangkok. The Boeing 747 taxied to the runway but then the pilot announced that there was a technical problem – one of...

Most people don’t go on holiday on their own so when your flight is seriously delayed or cancelled, it is not just you but your whole family who is affected. It is not easy travelling with children at the best of times but if you have to spend unscheduled hours at the airport, the start or end...

Good question. There are a number of reasons why only a small percentage of passengers claim delayed flight compensation. Here are our thoughts: 1. Many passengers are simply unaware that they can claim if their flight is delayed or cancelled. Reports from Which? And FairPlane UK advertising help to...