Flight delay compensation claims

Claim up to £510 if your flight was delayed by more than 3 hours

Flight delayed or cancelled? How much can you claim?

DON'T SEE YOUR QUESTION HERE? VISIT OUR FAQ PAGE FOR MORE INFORMATION

We are experts in making flight delay compensation claims


Each year millions of pounds go unclaimed as many airline passengers are still unaware that they are entitled to claim flight delay compensation if their flight was cancelled or delayed by more than 3 hours.

As a firm of solicitors registered with the SRA (Solicitors Regulatory Authority) you can rest assured that you will receive only the highest quality service from our team of experts.

FairPlane has reclaimed millions of pounds in flight delay compensation for its clients in recent years and we’ll take the stress and effort out of making a claim. Our service operates on a No Win, No Fee basis, so there’s no legal risk and nothing to pay unless your claim is successful.

The airlines have demonstrated time and time again that they’ll reject or ignore legitimate claims from individuals, but out teams ability to enforce your claims ensures we won’t be ignored!

No risk, with No Win, No Fee

The service we provide is on a No Win, No fee basis, which means there’s absolutely no financial risk involved when you ask us to make a claim for flight delay compensation on your behalf.

Happy Clients

At FairPlane we think we provide a great service, but don’t take our word for it, just take a look at what some of our previous clients are saying about us. Let us help you claim the compensation you are owed. You’ll be happy you did.

Many ways to get in touch

If you have a question about flight delay claims or the service we provide, we’d love to hear from you. Talk things through with one of our claim experts on the phone or simply send us a message by email or using one of the forms on this site. Details of all the ways you can get in touch can be found here


We are Legal Experts

Airlines rarely pay flight delay compensation voluntarily. 70% of our customers report that their own attempts to obtain compensation directly from the airlines either fall on deaf ears or are routinely rejected. Our legal experience and expertise ensures you won’t be ignored.








Our service is provided on a No Win, No Fee basis, which means that there’s nothing to pay unless your claim is successful.

If your claim is successful, the airline will initially pay your compensation directly to us. We will then deduct our fee of 21% + VAT (and the insurance premium of £27.50) from the monies we receive. We will then either transfer your compensation directly to your bank account or send you a cheque in the post.

The compensation you receive for a flight delay or cancellation is not taxable.

Q. Who are FairPlane UK?

Answer
FairPlane is a company that operates across Europe, helping individuals to make successful compensation claims for delayed, cancelled and overbooked flights. The company was first established in Austria 2012, with the dedicated UK company (FairPlane UK) launched in 2015. FairPlane UK operate unique systems and strategies in order to provide airline passengers with the best possible, risk free, opportunity of making a successful claim.

FairPlane UK is a law firm registered with and regulated by the Law Society and the SRA (Solicitors Regulatory Authority).

Q. How does FairPlane work?

Answer
At FairPlane UK we have access to a variety of flight related data that we use to aid us in our work. These include databases of historic weather conditions and aircraft movements. In addition, our lawyers are fully versed in the most recent European law in regards to flight claims. It is because of this knowledge and experience that we are almost able to guarantee that if we take on your claim, we will be able to obtain for you, any compensation you are owed. Our charges are based on success…so there is nothing to pay unless we obtain any compensation for you from the airline. There are no up-front charges or hidden costs.

For more details about the claim process, please see the How it works page on this website.

Q. How much does your service cost?

Answer
FairPlane UK will only charge a fee depending on the amount of flight delay compensation we manage to obtain for you. This performance-based fee is up to a maximum of 21% of the obtained compensation plus VAT. We also insure your claim to safeguard you financially should your case be lost. The cost of this is £27.50 and is also deducted from your flight delay compensation…but only if you win.

Air Berlin has no doubt been receiving requests for flight delay compensation since things went badly wrong recently on a recent flight from Dusseldorf to Cancun in Mexico.

Concerns over the appearance of smoke inside the Airbus led to a call for passengers to don oxygen masks as the pilot...
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24-03-2017
Laptops, tablets, DVD players and large mobile phones are to be banned from cabins aboard all direct flights entering the UK from Turkey, Lebanon, Jordan, Egypt, Tunisia and Saudi Arabia.

The ban comes on the back of a similar one already in place in the US.

A Downing Street...
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21-03-2017
Almost all flights in and out of Berlin’s airports were cancelled on Friday 10th March as a result of industrial action.

455 flights were cancelled at Tegel airport in the north of the city with another 204 cancelled at Schönefeld.

A dispute over pay...
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20-03-2017
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