Was your flight delayed, cancelled or overbooked? Check your flight details below to find out how much you could claim.  Only takes a minute!

Up to €600 compensation per person
UK based legal experts
Over £10,000,000 claimed back for our clients

We are experts in making flight delay compensation claims




Excellent service. Just amazing. Nothing bad to say. Friendly staff. Very well informed. Fast service. Very very happy.
Fantastic service. Was sceptical at first, but glad I turned to them with my problem. Will definitely use again if needed. Very happy customer.
Great service, communication and quick payment.
After unsuccessfully claiming directly several times with Thomson, FairPlane got it sorted.




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FairPlane – Experts in Flight Delay Compensation Claims


Many of us will have experienced a flight delay or cancelled flight when going abroad. However, millions of pounds in late flight compensation remains untouched each year, because airline passengers are unaware of the rules and regulations in EU flight compensation. Your reasons for flying do not affect your entitlement to flight delay compensation, whether it be a holiday or a business trip, so if you’ve experienced a delay of 3 hours or more within the EU, the chances are you’re eligible to make a claim.

The consequences of a delayed or cancelled flight can have a monumental effect on its passengers, with people missing connecting flights, losing valuable days of holiday and not being able to make important meetings. What’s more, a delayed or cancelled flight can harm a person’s mental health, causing stress and anxiety.

If you have experienced a delayed or cancelled flight in the last 6 years, you may be wondering ‘How easy is putting forward a flight delay compensation claim?’

In truth, the process and procedures are time-consuming and complex; if you lose, you could risk having to pay the airline’s legal costs, too. However, we here at FairPlane have plenty of experience, with experts who have reclaimed millions of pounds in flight delay compensation for our clients. By working with us, you’ll find that we represent our clients from the start of the claim to the settlement, and we also take away the stress of having to go against the airlines in the courts directly by taking out the need to attend court completely. Furthermore, should your compensation claim be rejected, we will cover the legal costs, meaning you don’t risk losing a dime.

Historically, many airlines have rejected valid claims disgruntled passengers have put forward after experiencing a flight delay. At FairPlane, we are registered with the Solicitors Regulatory Authority, meaning that we have the expertise to legally enforce any compensation claim you make, ensuring you receive the full, fair amount you are due.

If you’re entitled to make a flight delay compensation claim but are unsure of who to turn to, at FairPlane, we can represent your claim every step of the way, which will lead to you getting the compensation you deserve. Plus, if your airline carrier isn’t based in the UK but is based in the EU instead, we will continue to take action.

Over the years we have built a solid reputation, and have built good relationships with a few airline carriers including Thomas Cook Airlines, Virgin Atlantic and Jet2. For more information, you can view our airline claims page for further guidance.

If you believe you’re entitled to flight delay compensation, then do not hesitate to get in contact with us. We promise to offer you a high-quality service, in which our team of experts will fight for your case. By offering a No Win, No Fee basis, there is no legal risk, and we will ensure to lessen the stress of making a compensation claim, so you can get back to enjoying your holiday in peace.

No risk, with No Win, No Fee

The service we provide is on a No Win, No fee basis, which means that only those people whose claims are successful will have any costs to pay. Before transferring your compensation, we will simply take our fees from the money that we have obtained on your behalf from the airline.

No win, no fee flight compensation claims

Happy Clients

At FairPlane we’re focused on providing a great service, but don’t take our word for it, just take a look at the glowing reviews our previous clients have left for us. Let us help you claim the flight compensation you are owed. You’ll be happy you did.


Read our client testimonials

Many ways to get in touch

If you have a question about flight delay claims or the service we provide, we’d love to hear from you. Talk things through with one of our claim experts on the phone or simply send us a message using one of the forms on this site.


Find out more about how to get in touch


We are Legal Experts

Airlines rarely pay flight compensation claims voluntarily. 70% of our customers report that their own attempts to obtain compensation directly from the airlines either fall on deaf ears or are routinely rejected. Our legal experience and expertise ensures you won’t be ignored.

Find out more about our team







Our service is provided on a No Win, No Fee basis, which means that there’s nothing to pay unless your claim for flight delay claim is successful.

If your claim is successful, the airline will initially pay your compensation directly to us. We will then deduct our £25 Admin Fee plus 25% + VAT of the compensation recovered. We will then either transfer your flight delay claims directly to your bank account or send you a cheque in the post.

The compensation you receive for a flight delay or cancellation is not taxable.

Q. Who are FairPlane UK?

Answer
FairPlane is a company that operates across Europe, helping individuals to make successful compensation claims for delayed, cancelled and overbooked flights. The company was first established in Austria 2012, with the dedicated UK company (FairPlane UK) launched in 2015. FairPlane UK operate unique systems and strategies in order to provide airline passengers with the best possible, risk free, opportunity of making a successful claim.

FairPlane UK is a law firm registered with and regulated by the Law Society and the SRA (Solicitors Regulatory Authority).

Q. How does FairPlane work?

Answer
At FairPlane UK we have access to a variety of flight related data that we use to aid us in our work. These include databases of historic weather conditions and aircraft movements. In addition, our lawyers are fully versed in the most recent European law in regards to flight claims. It is because of this knowledge and experience that we are almost able to guarantee that if we take on your claim, we will be able to obtain for you, any compensation you are owed. Our charges are based on success…so there is nothing to pay unless we obtain any compensation for you from the airline. There are no up-front charges or hidden costs.

For more details about the claim process, please see the How it works page on this website.

Q. How much does your service cost?

Answer
On all successful claims, we charge a fee of 25% + VAT of the compensation claimed on your behalf, plus £25 for administration. If we do not obtain any compensation for you, there will be no charge. This is commonly referred to as No win, No fee. All fees will be deducted from your flight compensation before we send you the final amount.

Jet2 flight diverts to Manchester because no water to make tea image
Jet2 flight from Glasgow to Tenerife was diverted to Manchester Airport yesterday due to there being no water available to make tea or coffees on board.
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11-02-2019
Passengers held on tarmac for 6 hours because of bad weather image
A recent Ryanair flight from Prague to Madrid was held on the tarmac for 6 hours, as the 189 passengers bemoaned the lack of food and water.
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07-02-2019
The bottom line on flight delays image
More often than not, passengers will spend the majority of their time before boarding, either shopping at the duty free stores or eating and drinking in one of the many bars and restaurants at their airport.
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31-01-2019
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