NEWS: Unfortunately, we will no longer be accepting new compensation claims.
Flight Delay Claim amount

About us

We are a law firm specialising in flight compensation claims

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FairPlane UK

FairPlane UK Limited is part of the FairPlane Group of companies operating in many European Countries.

We are dedicated to leveling the playing field in the battle between passengers who have suffered a flight delay or cancellation and airlines who caused the delay.

Under EU regulations, passengers who suffer a 3 hour flight delay or flight cancellation are entitled by law to fixed levels of compensation. The trouble is, airlines often don’t pay despite them being liable. Indeed, airlines often come up with invalid excuses not to pay the EU delayed flight compensation sums at all!

We have set up sophisticated systems which allow us to check thousands of flights every day. We can quickly check to see if a fight delay was caused by the airline and so are ready to counter any argument put forward by an airline. If you are not entitled to delayed flight compensation we can also let you know very quickly, thereby ensuring you don’t waste time trying to pursue an airline needlessly.

Over the past 3 years, the FairPlane group of companies have recovered millions of pounds in compensation and have a 98.5% success rate.


Meet the team


Hannah Mitchell
Claims Team Supervisor
Hannah is a member of our Claims Department and can provide expert advice if you think you may have a claim for flight compensation. In her spare time she enjoys shopping and visiting restaurants.
Ewelina Górecka
Claims Administrator
Ewelina is a member of our Claims Department. She assists in all areas of the company including accounts and the lead call team but predominantly spends her time assisting within the claims team. Ewelina loves to spend her free time with her family.
Kathy Shearman
Finance Manager
Kathy heads the team that covers all the financial requirements of the organisation. In her spare time she is mum to a beautiful, active and demanding 4 year old. She is a qualified Guider and runs a local Brownie Pack.
Joanna Barnett
Finance Assistant
Joanna is the newest member of our finance team and provides support and advice to clients on monetary matters. In her spare time she is kept on her toes by her 17 month old little boy and 3 cats.

Kirsten Roberts
Marketing Director

Head of Marketing. Kirsten oversees all marketing activities within FairPlane UK and has over 15 years experience working for Solicitors firms. In her spare time she enjoys running and shopping – although not in that order!
Cedric McMillan
Web Development Manager
Web Development Manager with responsibility for the technical development of the FairPlane websites, mobile applications and server maintenance. I began working as a game developer over 20 years ago but have focused primarily on online web development for the last 10 years. The web applications I have developed have run on the websites of over 72 football clubs in the UK.
Roger Orwin
Digital Marketing Manager
Digital Marketing Manager with responsibility for the development and management of FairPlane's digital and online marketing strategies. Previously worked with ITV Digital and The Independent Newspaper. In recent years Roger has gained legal sector experience working with Manchester law firm Pannone LLP and ATE Insurance specialists, Box Legal.
Daniel Morris
Solicitor & Director
Solicitor and Director. Daniel’s principle area is overall delayed flight compensation claim workflow and control of systems. Bit of a computer geek, but gets out and plays 5-a-side once a week.
Simon Pinner
Solicitor & Director
A partner with Kingsford Stacey Blackwell in central London for 16 years (now DAC Beachcroft) where he founded and headed KSB Claims, its large personal injury department. Now compliance director at FairPlane dealing with academic and legal issues.
Flight Delay Claim News
23-09-2019

Thomas Cook Goes Into Liquidation

Thomas Cook including Thomas Cook Airlines has today announced that it is going into liquidation. All current flights and holiday bookings have been cancelled as a result.
08-08-2019

Ryanair pilots set to strike

Balpa, The British Airline Pilots Association has announced that Ryanair pilots will take part in two walkouts in August and September this year. According to Balpa, more than 70% of the union’s members had taken part in the vote with over 80% suppo
07-08-2019

IT issues lead to flight delays for BA passengers

British Airways online check-in service has failed leading to delays for travellers and holidaymakers.
01-08-2019

135 easyjet passengers stranded in Jersey for 3 days!

Passengers due to depart on flight number EZY6474 from Jersey to Newcastle on Tuesday have been left stranded by Easyjet for 3 days. Their Airbus plane couldn’t fly due to a technical fault and so their original flight was cancelled and all 135 pass
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