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Advice for passengers delayed at the airport

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Your rights to care and flight delay compensation

If there's a problem with your flight it's important that you are aware of your rights whilst at the airport and afterwards when you may be able to claim flight delay compensation. Below you will find advice regarding specific UK airports.


  Airport compensation claims
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Flight Delay Claim News
12-03-2019

Will flights to the EU be affected by Brexit?

If there is no deal then there will be a ‘hard Brext’ i.e. there won’t be any terms agreed between the EU and the UK. The impact of this will be widespread, not least in the travel industry.
11-02-2019

Jet2 flight diverts to Manchester because no water to make tea

Jet2 flight from Glasgow to Tenerife was diverted to Manchester Airport yesterday due to there being no water available to make tea or coffees on board.
07-02-2019

Passengers held on tarmac for 6 hours because of bad weather

A recent Ryanair flight from Prague to Madrid was held on the tarmac for 6 hours, as the 189 passengers bemoaned the lack of food and water.
31-01-2019

The bottom line on flight delays

More often than not, passengers will spend the majority of their time before boarding, either shopping at the duty free stores or eating and drinking in one of the many bars and restaurants at their airport.
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