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Flight delays and cancellations after fog hits UK airports | FairPlane UK / 05.01.2017
Flight delays: Do you have a claim for flight delay compensation?
Heathrow, Gatwick, Southampton and Cardiff were just some of the UK airports affected last month by freezing weather and fog.
Dozens of flights were either delayed or cancelled leaving passengers hoping for some winter sun short on Christmas spirit.
A spokesperson for Gatwick airport, where over 140 flights were cancelled, apologised for the disruption caused. Many of the delays and cancellations occured as a result of crew members being displaced by the adverse weather conditions. All passengers were advised to contact their airport before leaving home.
London City Airport was similarly advising passengers to check the status of their flights via their Twitter account before setting off on their journey to airport.
One couple who were planning to spend New Years Eve with family in Dubai were left frustrated after travelling from Belfast to Heathrow, only to find that their British Airways flight had been delayed by more than 24 hours.
"Our flight was cancelled and we were given an awful handwritten note with the wrong contact number on it, and a £5 compensation voucher."
Despite calling every BA customer helpline they could find, their only response finally came via BA’s Twitter account…
"They told us to come back to the airport at 6am, so we got up early. We checked in. Then it turns out there's a plane but no crew... And we've been delayed until 5.30pm.
"They gave us another £5 voucher for breakfast... We're checked in and trapped in."
A spokesperson for BA later apologised to the couple, blaming the adverse weather for the problems they encountered.
Could you make a claim for flight delay compensation?
Although adverse weather is often a legitimate reason for airlines to delay cancel flights, there are many recorded cases of airlines unfairly attempting to blame the weather for a delay or cancellation in an effort to avoid paying out on claims for compensation. As it’s free to make a claim for flight delay compensation with FairPlane, we advise anyone who believes that their airline was at fault for their delay to get in touch. We can let you know if you have a valid claim within minutes!
