Airlines are becoming more aware that passengers will be making flight delay compensation claims and so they are setting up departments to deal with them. Unfortunately, this tends to be just the larger airlines with the smaller ones simply handling any claims to their customer services department.
The speed that a claim is paid will be dependent on the airline but also on the company you choose to assist you in making your flight claim. We give airlines a strict 21 days to pay claims before we issue legal proceedings against them. We do this because airlines have a habit of fobbing off flight claims and simply ignoring them. We are not prepared to allow this to happen and so we enforce your legal entitlement to make a claim through the UK courts.
This can sound scary, but in reality it isn’t. The reason is that you will never have to attend court or get involved in any legal work or issues – that’s our job. We prepare everything for you and do all of the leg-work, which means you can just sit back and wait to be paid your compensation, which will arrive straight into your bank account.
So how long does this all take? Well, our average is about 4 weeks, but some airlines pay very quickly. Others just refuse to pay point blank, so those delay claims can take longer. If we have to issue legal proceedings then it can potentially take up to 3 or 4 months.
We will always work as hard as possible to obtain your compensation as quickly as possible. We only get paid when you get your money, so it is in our interest to move as quickly as possible!