Flight Delay Claim amount

Make a Flight Delay Claim

Check to see if you have a claim for a delayed or cancelled flight

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Watch Our Flight Claim Compensation Video

If you want to make a flight claim, watch our one-minute video, which can help explain everything you need to know – from the process to how much you could claim. Here at FairPlane, it is our job to ensure we make the process of claiming as easy and stress-free as possible.

When making late flight claims, the amount of compensation available is usually referred to in Euros; this is because the laws are set by European law. Once you have your compensation, your money will be reverted into Sterling and sent to you via bank transfer or cheque, whichever you prefer.

 



Can I Claim for Flight Delay?

For flights that are flying from a European airport or with a European airline carrier, your rights are protected by EU law. Therefore, if you experience legitimate issues that have caused a flight delay or cancellation, such as crew shortage or severe weather that caused the plane before to be late, you are entitled to claim for delayed flight.

What Happens to Flights Delayed for More Than Two Hours?

For flights delayed for two or more hours, your airline is obliged to offer you the following:

  • Complimentary food and drink
  • Access to email and phone calls
  • Overnight accommodation and transport to and from the hotel – if required
  • Vouchers to the above – you will have to ask for these, though.

If you use your own money, be sure to keep the receipts so that you can claim the money back. You can only claim for reasonable expenses though, so be sure to only put forward relevant receipts.

Who Can Make a Flight Claim?

Anyone, as long as they arrive at their final destination three or more hours after their scheduled arrival time, can make late flight claims. Claims can only be made for matters that do not fall within ‘extraordinary circumstances,’ such as bad weather or strikes, so be sure you’re entitled by reading this following guide on what qualifies as a legitimate flight claim.

How Much Can I Claim For Delayed Flight?

EU law sets the amounts you can claim, and so the amount you’re entitled to depends on the following factors:

  • The distance of the flight
  • The length of the delay
  • If you were flying to an EU or non-EU destination

 Flight Distance Length Of Delay Compensation Amount
 Up to 1,500km 3 hours or more€250 (£210) 
 1,500km-3,500km3 hours or more  €400 (£340)
 Over 3,500km  Between 2 EU Member States & 3 hours or more €400 (£340)
 Over 3,500km 3-4 hours €300 (£255)
 Over 3,500km More than 4 hours €600 (£510)


Flight Delay Claim News
10-09-2018

Millions face delays and cancellations following Ryanair strike announcement

Cabin crew from the Netherlands, Italy, Belgium, Spain and Portugal have now committed to support a strike, with Unions already predicting that company workers from other countries will also join them.
30-08-2018

Airlines 'move the goalposts' to avoid paying flight compensation

Consumer champions Which? claim that many airlines are adding up to 30 minutes to estimated journey times in an effort to give the impression that the number of delays are being reduced.
22-08-2018

Ryanair sending our unsigned compensation cheques

Cheques for flight delay compensation sent out by budget airline Ryanair were unsigned.
16-08-2018

Ryanair perform flight delay compensation U-turn

Passenger awarded compensation by the budget airline only after discovering that another traveller on the same flight received 750 Euros.
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