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Check to see if you qualify for compensation in just a few simple steps. This assessment is non-committal and free of charge. Afterwards, you can proceed to submit your claim so our team of experts can start working on your case.

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Watch Our Flight Claim Compensation Video

If you want to make a flight claim, watch our one-minute video, which can help explain everything you need to know – from the process to how much you could claim. Here at FairPlane, it is our job to ensure we make the process of claiming as easy and stress-free as possible.

When making late flight claims, the amount of compensation available is usually referred to in Euros; this is because the laws are set by European law. Once you have your compensation, your money will be reverted into Sterling and sent to you via bank transfer or cheque, whichever you prefer.

 



Can I Claim for Flight Delay?

For flights that are flying from a European airport or with a European airline carrier, your rights are protected by EU law. Therefore, if you experience legitimate issues that have caused a flight delay or cancellation, such as crew shortage or severe weather that caused the plane before to be late, you are entitled to claim for delayed flight.

What Happens to Flights Delayed for More Than Two Hours?

For flights delayed for two or more hours, your airline is obliged to offer you the following:

  • Complimentary food and drink
  • Access to email and phone calls
  • Overnight accommodation and transport to and from the hotel – if required
  • Vouchers to the above – you will have to ask for these, though.

If you use your own money, be sure to keep the receipts so that you can claim the money back. You can only claim for reasonable expenses though, so be sure to only put forward relevant receipts.

Who Can Make a Flight Claim?

Anyone, as long as they arrive at their final destination three or more hours after their scheduled arrival time, can make late flight claims. Claims can only be made for matters that do not fall within ‘extraordinary circumstances,’ such as bad weather or strikes, so be sure you’re entitled by reading this following guide on what qualifies as a legitimate flight claim.

How Much Can I Claim For Delayed Flight?

EU law sets the amounts you can claim, and so the amount you’re entitled to depends on the following factors:

  • The distance of the flight
  • The length of the delay
  • If you were flying to an EU or non-EU destination

 Flight Distance Length Of Delay Compensation Amount
 Up to 1,500km 3 hours or more€250 (£210) 
 1,500km-3,500km3 hours or more  €400 (£340)
 Over 3,500km  Between 2 EU Member States & 3 hours or more €400 (£340)
 Over 3,500km 3-4 hours €300 (£255)
 Over 3,500km More than 4 hours €600 (£510)


Flight Delay Claim News
17-04-2019

Flight delays on the rise

The annual number of flight delays has risen dramatically in recent years according to recently published data.
12-04-2019

JetBlue to enter transatlantic flight market

Budget airline JetBlue is set to offer transatlantic flights from 2021. The US airline plans to offer flights between London, New York and Boston.
26-03-2019

Passengers delayed as BA flight to Düsseldorf touches down in Edinburgh by mistake

Pilot asks, “Who wants to go to Düsseldorf?” as BA plane touches down in Edinburgh by mistake
12-03-2019

Will flights to the EU be affected by Brexit?

If there is no deal then there will be a ‘hard Brext’ i.e. there won’t be any terms agreed between the EU and the UK. The impact of this will be widespread, not least in the travel industry.
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