Flight Delay Claim amount

Make a Flight Delay Claim

Check to see if you have a claim for a delayed or cancelled flight

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Watch Our Flight Claim Compensation Video

If you want to make a flight claim, watch our one-minute video, which can help explain everything you need to know – from the process to how much you could claim. Here at FairPlane, it is our job to ensure we make the process of claiming as easy and stress-free as possible.

When making late flight claims, the amount of compensation available is usually referred to in Euros; this is because the laws are set by European law. Once you have your compensation, your money will be reverted into Sterling and sent to you via bank transfer or cheque, whichever you prefer.

 



Can I Claim for Flight Delay?

For flights that are flying from a European airport or with a European airline carrier, your rights are protected by EU law. Therefore, if you experience legitimate issues that have caused a flight delay or cancellation, such as crew shortage or severe weather that caused the plane before to be late, you are entitled to claim for delayed flight.

What Happens to Flights Delayed for More Than Two Hours?

For flights delayed for two or more hours, your airline is obliged to offer you the following:

  • Complimentary food and drink
  • Access to email and phone calls
  • Overnight accommodation and transport to and from the hotel – if required
  • Vouchers to the above – you will have to ask for these, though.

If you use your own money, be sure to keep the receipts so that you can claim the money back. You can only claim for reasonable expenses though, so be sure to only put forward relevant receipts.

Who Can Make a Flight Claim?

Anyone, as long as they arrive at their final destination three or more hours after their scheduled arrival time, can make late flight claims. Claims can only be made for matters that do not fall within ‘extraordinary circumstances,’ such as bad weather or strikes, so be sure you’re entitled by reading this following guide on what qualifies as a legitimate flight claim.

How Much Can I Claim For Delayed Flight?

EU law sets the amounts you can claim, and so the amount you’re entitled to depends on the following factors:

  • The distance of the flight
  • The length of the delay
  • If you were flying to an EU or non-EU destination

 Flight Distance Length Of Delay Compensation Amount
 Up to 1,500km 3 hours or more€250 (£210) 
 1,500km-3,500km3 hours or more  €400 (£340)
 Over 3,500km  Between 2 EU Member States & 3 hours or more €400 (£340)
 Over 3,500km 3-4 hours €300 (£255)
 Over 3,500km More than 4 hours €600 (£510)


Flight Delay Claim News
12-11-2018

Ryanair top list of delayed flight arbitration claims

More than 22,000 airline passengers have contacted ADR in the first nine months of the year regarding claims for cancelled and delayed flights.
08-11-2018

Flybe pilot error causes plane to nearly plunge to ground

Imagine how terrified you would be. On the 11th January 44 passengers were on a Flybe plane travelling from Belfast City to Glasgow. After take-off, the pilot engaged the autopilot but made a mistake with the altitude settings, setting the target altitude
05-11-2018

British Airways "Journey From Hell"

British Airways passengers have suffered a nightmare 77 hour journey from Florida to London following a technical fault to a plane.
04-10-2018

Airlines don't tell the truth about flight delays, says air traffic controller

Blaming air traffic controllers for flight delays is a common reason used by airlines to try and avoiding paying flight delay compensation, but this is often far from the true picture according to one air traffic controllers who spoke out this week.
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