You may have seen in the news recently how a gentleman from Surrey was taken aback after trying to make a claim for flight delay compensation.
He’d decided that rather than opting to use a service such as the one offered by FairPlane, he would peruse the claim himself.
After being severely delayed on a return flight from Rome to Gatwick with EasyJet earlier this year, he was advised by staff on board that he could make a claim for compensation. So that’s exactly what he did. Once he’d returned home, he sat down and wrote a letter to EasyJet, making a claim for flight delay compensation of €250.
He received a reply from EasyJet a short while later. Not only had his claim been rejected, but he was informed that if he wanted to contest their judgement, he would have to pay £25 for the privilege.
The £25 would be paid to the CEDR (The Centre for Effective Dispute Resolution), one of the independent bodies recently approved by the (CAA) Civil Aviation Authority to assess rejected claims for flight delay compensation.
It’s well known that airlines have historically been in the habit of rejecting even genuine claims for flight delay compensation for the most spurious reasons, simply as a tactic to put people off from pursuing their claim. If that wasn’t bad enough, it now appears that the airlines will stand to benefit from this new charge, as it will only serve to put that idea into people’s heads that pursuing a claim might really not be worth their while in the first place.
However, if you choose to let FairPlane peruse your claim for flight delay compensation on your behalf, this new charge really isn’t relevant. Not only will we not be put off by bogus rejections, we operate on a No Win, No Fee basis, ensuring you’ll never find yourself out of pocket!