Founded in 1993, Norwegian Air has grown rapidly to become the third largest low-cost airline in Europe and the sixth largest airline of its kind in the world. In terms of passenger numbers, Norwegian Air is the eighth-largest in Europe. In addition to pan-European services, Norwegian Air launched long-haul services in 2013, offering flights from the UK to Asia, North and South America.
The current Norwegian Air fleet consists of 150 aircraft, but there is a further 250 aircraft on order. The average age of its aircraft is just 3.6 years. During 2017 more than 33 million passengers flew with Norwegian Air and the company now employs more than 9,000 staff.
Out of the top 35 airlines operating within the EU, Norwegian Air ranks a low 28th when it comes to the punctuality of their operations. The most recent statistics show that around 4.59% of their flights were subject to a delay of 60 minutes or more and that 0.81% of Norwegian Air flights faced delays of at least three hours. Although Norway is not a member of the European Union, Norwegian Air compensation and flight delay compensation claims still fall under EU regulations.
In our experience, Norwegian Air flight compensation claims tend to be dealt with fairly poorly. In some cases, we submit claims but fail to receive a reply within a reasonable period. Unfortunately, we do not currently have any special arrangements in place that would allow us to work directly with the airline to resolve this situation. Instead, we are in the process of issuing legal proceedings against them.
These proceedings include claims for Norwegian Air cancellation compensation as well as Norwegian Air flight claims. We are determined to uphold and enforce our customer’s rights to receive flight delay compensation as set out under EU regulations.
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