Ryanair flight delay compensation claims
Ryanair was founded in Dublin in 1984 but rose to prominence following the 1997 deregulation of the airline industry in Europe and its close adherence to the low-cost business model.
Today, Ryanair is the largest European airline by the number of scheduled passengers flown. It also carries more international passengers than any other airline. In 2017, Ryanair reported revenues of €6 billion. The company employs more than 12,000 people and has a fleet of 420. Passengers have a choice of 205 destinations, and the company carries more than 115 million passengers each year.
Ryanair flight delays
When it comes to their performance in terms of flight delays, Ryanair is distinctly average. In 2015, a typical Ryanair flight was delayed by 10.8 minutes. It puts the company slap bang in the middle of our ranking of the top 35 airlines operating in and out of the UK, coming in at number 17. The company is, unfortunately, no stranger to controversy, having cancelled thousands of flights due to rostering difficulties towards the end of 2017. This has led to a flood of additional claims and increased the workload on the Ryanair flight compensation department..
Ryanair flight delay compensation
You might expect a company as large and profitable as Ryanair to be extremely efficient when it comes to dealing with claims. However, we have not found this to be the case. Our Ryanair flight claims and Ryanair cancellation compensation claims initially seemed to be falling on deaf ears.
As a result, we were forced to issue a large number of legal proceedings against the company. It appears to have done the trick as they now respond to all of our correspondence in a timely fashion. That said, it does appear that they are in the habit of ignoring claims made directly by passengers.
We have also experienced issues related to Ryanair compensation where the company has attempted to delay the time that elapses before payments are made, rather than sticking to the strict 14-day deadline that we issue.