More than 22,000 airline passengers have contacted ADR in the first nine months of the year regarding claims for cancelled and delayed flights.
Imagine how terrified you would be. On the 11th January 44 passengers were on a Flybe plane travelling from Belfast City to Glasgow. After take-off, the pilot engaged the autopilot but made a mistake with the altitude settings, setting the target altitude
British Airways passengers have suffered a nightmare 77 hour journey from Florida to London following a technical fault to a plane.
Blaming air traffic controllers for flight delays is a common reason used by airlines to try and avoiding paying flight delay compensation, but this is often far from the true picture according to one air traffic controllers who spoke out this week.