Thomas Cook Airlines flight delay compensation claims
Thomas Cook Airlines is a charter airline based in Manchester. It was created following the rebranding of JMC Air in 2003. It has 31 aircraft and flies to 95 destinations. Its passenger numbers have been in decline in recent years, from a peak of over 9 million in 2005 to a little over 6 million in 2014. It flies mainly short haul routes although it does operate long haul to further afield such as North Africa and Mauritius.
Thomas Cook flight delays
Thomas cook has a poor record when it comes to flight delays. It has an average delay of 18.7 minutes in 2014 and 8% of its flights were delayed by an hour or more. This places it a very poor 34th out of 35 when compares with the scheduled airlines.
Thomas Cook flight delay compensation
Thomas Cook are very slow when dealing with flight delay compensation claims. We have been forced to issue numerous proceedings against Thomas Cook to enforce passengers’ rights to airline compensation. It appears that their poor record when it comes to flight delays and cancellations has lead to a large number of delayed plane compensation cases against them which they have been unable to cope with.