Thomson Airways flight delay compensation claims
The company now known as TUI Airways started life in 1962 as Britannia Airways. In 2008, it became Thomson Airways and grew quickly to become the largest charter airline in the world. The name was changed to TUI Airways in October 2017.
During 2016, the company carried nearly 11 million passengers. This makes TUI the third-largest UK airline in terms of passenger numbers with only EasyJet and British Airways carrying more people. The airline is also the sister company of First Choice holidays – all passengers booking holidays with the company fly in TUI aircraft.
TUI has a fleet of 64 aircraft. Although its main hub is at Luton airport, the company flies to 96 destinations from operating bases all across the UK. Combined, the UK and Irish operations of TUI employ more than 10,000 people.
Thomson flight delays
Of the three charger airlines currently operating in the UK, Thomson Airways are among the most punctual. The average delay time for a flight operated by the company is 15.8 minutes. Although they score well among other charter airlines, Thomson fare badly overall. In the list of the top 35 airlines operating in the UK, Thomson rank 31st. This poor performance means we routinely handle Thomson compensation claims on behalf of our clients.
The recent change of name means that figures for the punctuality of TUI Airways are not yet available.
Thomson flight delay compensation
When we first started pursuing Thomson flight compensation claims, we found ourselves having to issue a large number of legal proceedings against the company. After a time, however, Thomson contacted us in order to find a more agreeable way of working.
We now make use of a spreadsheet containing all the ongoing cases and work to an agreed timescale. Fairplane now works closely with the airline to ensure all Thomson cancellation compensation cases and Thomson flight claims are processed as promptly as possible.