That was the quandary for 200 passengers flying from Ibiza to Madrid with Air Europa recently. First the flight was delayed due to a strike by workers but then the pilot discovered a technical issue. He told the passengers it was an issue with the breaking system, similar to the ABS system in your car.
Fifty passengers made the decision not to fly despite reassurances that the breaks would be ok! The rest of the flight then had to be diverted to Palma de Mallorca where they changed planes, then flew on to Madrid.
What a nightmare! Would you have flown? If the plane was safe, why did it have to fly to Palma de Mallorca to be changed?
Clearly all of the passengers on board plus the ones who refused to fly should be compensated for this disruption and delay. The good news is that technical issues are not an allowable exceptional circumstance for Air Europa. They cannot avoid paying the passengers flight delay compensation for these delays.
Were you on Flight UX6028? Tell us your story by emailing firstname.lastname@example.org.