We suggest passengers try making a claim for flight delay compensation by themselves as this will avoid any deductions from the delay compensation for our charges. Unfortunately, most airlines simply refuse to pay out any money to passengers for cancelled flights or delayed flights. They often quote various reasons why they don’t have to pay and sadly these are normally accepted by passengers who then give up.
The reality is that most of the excuses given by airlines are not permitted defences to claim for flight delay compensation. A good example is they will say the flight delay was due to ‘technical issues’. This can cover a whole range of issues from mechanical problems with the aircraft, flight crew shortages or even computer issues with checking in.
None of these are actually permitted defences to a claim for cancelled flight compensation or delayed flight compensation yet most passengers would give up at this point.
This is where we come in. Over 70% of passengers who try to make a claim for flight delay compensation on their own fail to get any compensation and give up. If you have tried and failed then come to us – we don’t take airline excuses at face value. We have sophisticated systems in place to check claims and we enforce passengers’ rights to flight delay compensation through the courts. We have a very good success rate.
So if you have failed to get your flight delay compensation direct from the airline, contact us now. We will almost certainly be able to help.